“Enterprise architecture and technology innovation leaders using enterprise architecture to master emerging and strategic trends must plan for a radical, long-term (2020 to 2025) evolution of the user experience for both customers and employees as conversational systems, augmented reality (AR), virtual reality (VR) and continuous/contextual user experiences radically change the way people interact with systems.” Gartner, 14 October 2016 Report.
Picture this: presently, a digital stethoscope with the ability record and store data such as heartbeat and respiratory sounds. Tomorrow, the same stethoscope could function as an “intelligent device” by collecting massive amounts of the same data, correlating it with diagnostic and treatment information. This info would be provided by an AI app which supports the physician in real time.
Conclusively, everything is becoming digital and this includes services, devices, and applications. Preparing a strategy for this will take your enterprise to the next level and keep it updated.
Here are a few digital trends for 2017 and beyond:
- Intelligent apps which range from security tooling to enterprise applications such as ERP or marketing will be enabled with AI features.
- Digital twins of physical assets combined with digital representations of environments, people, businesses, and processes will enable a very detailed digital representation of the physical world for simulation, analysis, and control.
- Digital Technology Platforms are critical for a digital business. Every organisation will have a mix of five digital technology platforms: Information Systems, Customer Experience, Analytics and Intelligence, Internet of Things, and Business Ecosystems. Companies should identify how industry platforms will evolve and develop a strategy to evolve their platforms to meet challenges of digital business.
- With the increase in digital technology platforms and application architectures, security must adapt as well. Security teams must work with application, solution, and enterprise architects to solve security issues early in application design and IoT solutions. Multi-layered security and use of user and entity behaviour analytics will become every enterprises requirement.
To prepare to take these digital trends into account, your business strategy should include strategies from an IT and digital perspective, including mobile excellence. This will include a digital transformation for your business.
Now a digital transformation plan must be aligned with smart quality and compliance. SMART is the KVALITO way of managing Quality and Compliance in the Industry. Using SMART, we build global and local regulatory requirements and industry standards into business processes to build trust with regulators.
Organizations benefit from this approach by having low impact during operations and achieving a high output and value. We apply a risk-based approach to ensure our clients’ needs are fully met. Using lean implementation methods, industry best-practice and standard templates we achieve the highest quality outcome.
Author: Daniel Attard